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✅ How to Add A Subscription


1. Go to the right-hand corner menu;

2. Click on "Subscription".

Add Subscription-Click On Subscription

3. Select the plan subscription you wish to have, OR

4. Customize your own by selecting "Add-ons".

  • At the top, you have the available plans. You can either hide or show the plan details and the similarities between them with the switch and selector at the top-right of the page.

  • Once selected, check or uncheck the "Show Usage" box that will show in RED the credits used or available per module.

  • New subscription: With the sliders, you can play around and check the final subscription charge would be plus those extra add ons.

  • In blue, you will see the increment in credits, and in green, the amount to be paid by feature.

Add Subscription-Click On Subscription-Customize

Please Note: When updating the plan or adding a component, click on "Change Plan" to complete the process and the changes will be applied to the ACTIVE SUBSCRIPTION section.

🏷 How to Add a Coupon Code to My Subscription Plan?

If you didn't add your coupon code when you signed up, please ask support to apply it for you. You can contact support via 📩 email at support@eliteseller.com or via 💬 Chat Bubble at https://app.eliteseller.com/.

*Note: Please keep in mind that the coupon code is applied to the subscription. If you later add any components to your subscription, the coupon code is not applied to them.

🔚How to Cancel My Subscription

If you want to cancel a subscription,

1. Go to Settings in the right-hand corner and click on "Subscription".

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2. Click on the red button "Cancel Subscription".

Add Subscription-Cancel Subscription

Once canceled, you can always come back and reactivate it or change/upgrade your plan.

Add Subscription-Reactivate Or Change

How to Add, Update, or Remove your Payment Method, Credit Card.

You may have multiple cards on file.

To add/update/remove or unlink a payment card, see the steps below.

💳 How to Add Payment Card

1. Go to Settings in the right-hand corner

2. Click on "Subscription".

3. Click on the "Payment methods" tab.

Add Subscription-Add Card

4. Click on "+ Add Card".

5. After filling in the information click on "Add".

Add Subscription-Payment Method

🚫Deactivate/ 📝Edit/ 🔄Update Primary Status of Payment Card

Deactivate

1. Go to Settings in the right-hand corner and click on "Subscription".

2. Click on the "Payment Methods" tab.

3. Click on the 3 dots to the left of the Credit Card and select "Deactivate".

Add Subscription-Deactivate

Please note: This works as long as there is more than one credit card active.

Set as Primary Card

1. Go through steps one and two above under Deactivate/Edit/Update Primary Status.

2. Click on the 3 dots to the left of the Credit Card and select "Set as primary card".

Add Subscription-Primary Card

Edit Description

1. Go through steps one and two above.

2. Click on the 3 dots to the left of the credit card and select "Edit Description".

3. Enter the new title of this card.

4. Click "Save".

Add Subscription-Edit Description

🔄🧾How Can I Update My Invoice Address?

1. Go to settings in the right-hand corner and click on "Subscriptions".

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2. Go to the "Billing History" tab.

3. Click on the button "Update Invoice Address".

Add Subscription-Billing And Invoice

4. Enter your billing address and click on "Update".

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Where Can I View My Billing Transaction History?

You can look at each one of your transactions in the Billing section.

1. Go to settings in the right-hand corner and click on "Subscription".

2. Select the "Billing History" tab.

Add Subscription-Billing History

Download Invoice PDF

In the billing history area:

1. Click on the download icon.

2. Retrieve your PDF by transaction or the general file.

Add Subscription-Download PDF

You can also update your invoice address by clicking on "Invoice Address".

*Remember to click "Update" to finish the process.

Add Subscription-Update To Finish

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