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Orders Manager allows you to track your product’s performance by order ID. You can filter the Order IDs by time-lapse or even by the date that the product was purchased, shipped, canceled, the fulfillment method used, the units ordered, and much more!

It also lets you see your customer's data, order details, customer lifetime value, the roadmap of the order, and address details.

At the top of the module, there are order statistics and trends for the last 24 hours, 7, and 30 days so you can track the performance of your orders.

To look for orders by order ID, customer name, or ASIN, use the search bar.

How to use Orders Manager - Search Orders

When entering this module, it will show you the last 1000 orders, and depending on your sales volume, it can show you more than the last 3 days.

Down below, the order information will be spread into 3 different helpful Tabs:

  • All Tab: This will show the complete list of orders from the last 8 days

  • Refunded: Refunded orders

  • Watchlist: To keep an eye on specific orders/customers so you don’t miss them among the others.

All 3 tabs have the same columns:

  • Seller account

  • Status

  • Order ID: If you click on it, it will show:

- Status of the order

- Order details

- Shipping address

- Order items

How to use Orders Manager - Order Information

Inside the Order ID: There’s a P&L Tab

How to use Orders Manager - Order P&L
  • Amount

  • Discount (Flash offers, Free shipping: above $25 purchasing the client gets free shipping. Coupons or 7-days offers.)

  • Fulfillment

  • Items shipped

  • Customer name: If you click on it, it will show:

The timeline/status of the order:

Details: Buyer information, Cost, Order count, Items Ordered, Items returned, Discount received, Promo codes used

How to use Orders Manager - Buyer and Order Details

Inside the Customer’s name there will be an Order List tab:

How to use Orders Manager - Order List
  • City

  • State/province

  • Country

  • Tax

In the All tab, you will see all the options to filter a search in order to find some specific orders. You can manage them to search by shipment city or orders with discount, etc.

How to use Orders Manager - Filter a Search

Each filter will show its options depending on what you’re looking for.

This is an example of how the Date Range Filter looks:

How to use Orders Manager - Date Range

At the bottom of the page, you will see the total pages and the entries shown per page, along with the total based on how many you have enabled on the top, from 10 to 100.

On the right side, you will see the "Column Visibility" to select the data that you would like to hide or show in order to find the information quickly or set a default column view. Most of the columns are sortable and drag and drop. You can customize them to have a more organized view, which is helpful for exporting the file.

The Reset button will help you restore the default settings and columns of the table so that you do not need to click on each concept individually.

How to Export Orders CSV File

1. Click on the "Export" button.

2. Choose to export the current page or all pages.

3. A CSV file will be created for you and you will be notified once it is ready.

How to use Orders Manager - Export CSV File
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