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This new issue is related to the Review Requester module. It has a quick fix. Please click on the red "Issue" word, and you will see the description of this issue.

In order to fix it ⬇️

  1. Go to your Amazon Seller Central.

  2. Look for our user under the Permissions section.

  3. Look for "Settings" permissions section.

  4. Enable view & edit > Messaging access.

SCI-Settings

5. Return to Elite Seller.
6. Click on the blue button "I have solved this issue", and the SCI will change to Active.

SCI-I have solved this Issue

If this fix doesn't solve the issue, please contact support on the chat bubble, or at support@eliteseller.com.

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